When someone sends you a tawqi3 envelope, you arrive on a dedicated, one-time signing surface. This article explains what that experience looks like, why it is separate from the sender’s portal, and what happens to your action after you finish.
Where you land
A signing invitation arrives by email from the sender’s organisation. The link opens the signing surface at sign.tawqi3.com, which is a single page dedicated to one envelope and one signer. You do not need an account; you do not need to install anything; you do not need to sign in to your organisation. The link itself proves you are the intended recipient.
The signing surface is deliberately minimal: the document on the left, the fields to fill on the right, and a clear “Sign and finish” action at the bottom. No marketing, no navigation, no third-party trackers.
What you do
- Confirm your identity. Depending on the signing tier the sender chose, you may be asked for a one-time code sent to your email or mobile, a short selfie-and-document check, or a sign-in with a federated identity provider you already use.
- Review the document. The full document is visible on the page. Scroll through it; long documents can be expanded into a reader mode.
- Fill the fields. Required fields are highlighted; the surface refuses to let you finish until every required field is complete.
- Sign. Choose a drawn, typed, or uploaded signature, then confirm. The surface seals the signed document in place and records the event in the sender’s audit history.
- Download your copy. Immediately after signing, the surface offers you a copy of the completed package. The same package is also delivered by email.
What it is not
The signing surface is not a portal: you cannot log in, you cannot see other envelopes, and you cannot manage settings. It exists for one purpose only and disappears from your view as soon as you are done.
It is also not where any of the other tawqi3 products live. If you administer your own organisation’s tawqi3, the tenant portal lives at app.tawqi3.com (or your tenant’s subdomain) and is a completely separate experience.
Privacy and proof
Your signing event is recorded in the sender’s audit history along with a tamper-evident hash of the document at the moment you signed it. If a dispute ever arises, the sender (or you, if you keep your downloaded copy) can produce the complete package and a third party can verify it without contacting tawqi3.
The signing surface does not store your identity beyond the duration of the envelope. The hash of your signing event is permanent; the personal details you provided for identity assurance are retained only as long as the sender’s retention policy requires, and only to defend the validity of the signature.
When the link is past its time
Signing links expire. If you arrive after the deadline, the page tells you so and offers a path to ask the sender to issue a new one. Voided envelopes show a clear voided notice instead of a signing surface.
When something goes wrong
If the link does not open, check your spam folder for a more recent invitation; senders often resend after a few days. If you genuinely cannot reach the surface, the sender’s contact is in the original invitation; reach out to them rather than to tawqi3 directly. The signing surface is per-envelope and tawqi3 cannot access your envelope without the sender’s involvement.